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Databricks
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Delivery Solutions Architect
ICT
Company shared salary
NA
Market rate
6,500 EUR–9,500 EUR/mo (78,000 EUR–114,000 EUR/yr)
Based on similar roles (title + domain + location).
About the Company
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform.
Responsibilities
- ● Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- ● Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- ● Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
- ● Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
- ● Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
- ● Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- ● Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
- ● Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
- ● Main use cases moving from 'win' to production
- ● Enablement / user growth plan
- ● Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision)
- ● Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
- ● Executive and operational governance
- ● Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
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